LAUNDRY BUSINESS BACKGROUND SELECTION
1. Utilizing lifestyle lazy to wash.
2. Changes and demands of busy lifestyles, many students, employees, and housewives, who do not have time to wash their clothes, and handed it to a laundry business.
3. Current weather conditions that resulted in clothing is often easier to get dirty, even the rainy season, with manual washing would be difficult to dry, so many who give up their dirty clothes to the laundry, laundry.
4. Trend in laundry wash has become part of people’s lifestyles.
LAUNDRY BUSINESS KEY TO SUCCESS
1. And comfortable place.
2. Fast service, accurate, and satisfying (the quality).
3. The owner usually wants his clothes clean clothes, neat, and fragrant.
4. Affordable prices
5. Using materials that do not cause damage to the color or fabric.
6. Available areas of wet and dry areas, so as not to interfere with the process of washing, drying, and ironing process.
7. Available steam iron that can be used for ironing clothes from a special material.
ADDITIONAL SERVICES PROVIDED TO THE LAUNDRY BUSINESS
1. Shuttle service
2. Facilities bonus coupons for consumers who frequently use the service,
LAUNDRY BUSINESS
What makes it special is the laundry service at an affordable price, good quality, the washing process is broken down each consumer (not mixed), shuttle service, consumers can choose the fragrance that is used according to taste, business location, easily accessible consumer, having different appearance, providing ease of transaction for consumers, as well as providing one-day service.
Standard equipment laundry business that needs to be provided are as follows:
1. Washing machine
2. The dryer
3. Iron
4. Digital scales
5. Uniform employees
6. Media campaigns (banner, banners, brochures)
LOCATION & SPACE
1. Location
Located near residential places, like in front of a housing complex, office buildings, dormitories or boarding area college students, or are just off the main road.
2. Standard Room Needs
Minimum living space (width) x 4 m (length) 5 m
Note: Length and width can be vice versa.
3. Assumptions space requirements:
- Space customer acceptance once the waiting room
- Space laundering
- Space drying
- Space ironing or packaging
- Space Administration
SCOPE OF WORK
The scope of work includes:
1. Survey:
- Mapping the market
- Competition
- Potential
2. System:
- Simple Bookkeeping
- Duty cycle
- SOP (Standard Operating Procedures)
3. Training:
- Training of employees / training manual
- Control system
- Marketing
- Security & Control business
GUIDELINES FOR THE IMPLEMENTATION OF PROJECTS LAUNDRY WORK BASIC STEPS
- Preparation of a work team
- Project leader
- The interior design
- Graphic Design
- System and Financial
- Field / expenditure
- HR
- Marketing
- Preparation of time schedule of each section
a. I plan time schedule
- Picture layout including measurements
- Image of interior design
- List of groceries to be purchased
Note:
Images must be approved by the leadership
b. Time schedule planning II
- Determination of the business name & tagline
- Image design neonbox / billboards
- Pictures banner stand design
- Image design banners or other promotional tools
- The design of uniforms and equipment
Pictures – other necessary
Note:
Images must be approved by the leadership
c. Time schedule and place equipment
- The deadline for renovation of the place
- The deadline for the procurement of equipment and supplies
d. Time schedule for implementation
- Execution layout and interior design that has been approved
- Execution of graphic design that has been approved
- Purchase and delivery of goods
- Recruitment of employees
- Field test equipment and work readiness
- Training of employees
- SOP overall
- Pre promotions
- Soft opening
- Promotion
- Grand opening
- Supervision and mentoring
- Budgeting
Set budget include:
- Budget reservation design
- Budget transport and accommodation
- Budget purchases of goods
Note:
Schedule of expenditures must be made according to the date of the planned funds
JOB DETAILS
1. INTERIOR DESIGN SECTION
a. Picture layout
- Specifies the path of the vehicle, ranging from entry to exit
- Specifies the position of the waiting room
- Specifies the position of the implementation of laundering
- Define the finishing position
- Determining the position of cashier
- Determining the position of cashier
- Specifies the position of supporting equipment (TV, radio tape, etc.)
- Specifies the position where the storage of equipment and supplies
- Define the installation according to standards of efficiency and neatness which include:
a. Source of water
b. Washer placement
c. The placement of the dryer
d. Placement of iron
e. The shelves where clothes are clean
f. Tap-water faucet
g. Electrical
h. The flow of sewage leaching results
Note:
In determining the layout should be considered correct on the efficiency of work processes, the process of motion, maximizing space, ease of process, and the impact on the environment.
b. Interior design drawings
- Define measures for certain equipment and supplies that will be created as well as models to be created (the counter, waiting rooms, etc.)
- Specifies the color of paint inside and outside the room
- Determining the ornament-room ornaments that support
2. PART DESIGN Graphis
a. Graphic design drawings
- Specifies the name of the business and with the approval of the leadership taglinenya
- Define the business logo design
- Determine the design standbanner and internal promotion tool support
- Define design billboard / neonsign
- Determine the design of uniforms and equipment
3. SECTION AND FINANCIAL SYSTEM
- Specifies the client acceptance procedures
- Define procedures for implementing the work
- Define the acceptance procedures of payment
- Determining the client’s complaints procedure
- Determining the determination and calculation procedures of raw materials
- Define procedures repurchase of raw materials
- Determine the treatment procedures and equipment storage
- Define procedures and schedules the work cycle the employee
- Determine the financial procedures and the security
4. THE PURCHASE AND FIELD
- Determine the goods to be purchased
- Determine the budget the purchase of goods
- Doing the purchase of goods
- Place an order & purchase of goods demand interior designer
- Place an order & purchase of goods demand graphic designer
- Perform installation supervision of the appropriate design, either interior or graphic.
5. SECTION HR
- Conduct recruitment of staff required
- Conduct employee selection
- Conducting training of business understanding
- Conduct technical training overall job
- Doing mental training & customer satisfaction
- Using controls on the development of human resources
6. PART MARKETING
- Define the marketing strategy of preoperative
- Define the marketing strategy of the operation
- Define the marketing strategy of post
7. PROJECT LEADER
- Overseeing the entire process of execution of work
- Accountable for the work to the company
- Accountable for the project to the company’s financial performance
- Executing the project team complaints
LIST OF NEEDED
List of goods required should be determined as needed, set by the project leaders.

STANDARD OPERATIONAL PROCEDURE (SOP) LAUNDRY CONDITIONS OF EMPLOYEES
1. Customer acceptance cum cashier section
2. Section laundering
3. Iron parts concurrently the packaging
4. Supervisor (if necessary in this case to the opening of the laundry kilogram more than one in one area of ​​residence)
WORK SYSTEM
Do shift work and tasks to be more controlled rolling and controlled
PROCEDURE FOR HANDLING CUSTOMER
PHASE I
Customer Acceptance
Performed by the concurrent administration of customer acceptance / checkout
1. Dirty laundry is received by the receiving customer.
2. Recipients must ask customers about the clothes to be washed, whether there is an easily fade the color, or there should be specially washed to avoid mistakes laundering.
3. While waiting for the dirty laundry is weighed and the manufacture of a bill, consumers are asked to wait in place that has been provided.
4. Washings were then weighed and counted the number of units of clothing.
5. Once weighed, the receiving customer payment and then make a memorandum, the memorandum contains the names and addresses of customers, how many pounds and how many units of clothing that will be laundry, and how many total payments, and other information (if needed)
6. If there is a selection of scented clothing service, customers are welcome to choose fragrance as desired customers. And written in a memorandum of such payment.
7. Memorandum of duplicate payments to-1 is then given to the consumer.
8. If consumers pay in full upfront, then the note is stamped “paid” by the customer acceptance.
9. If consumers have not paid, then the payment can be made at the time of taking the laundry.

PHASE II
Washing
Performed by the leaching
1. Laundry is placed in a special box in accordance with the consumer’s name
2. For easy identification, each dress is numbered consecutively. And the serial number is written on a double bill to-2.
3. Easily washed laundry washed separately.
4. Washing process is done by using the washing machine is available with the standard use of washing that is not dangerous, does not cause damage to clothing or the color of clothing.
5. Drying laundry is also done using the washing machine.
6. If the washing process has been completed, then the clean laundry from the washer is then taken and put into boxes according to customer’s name hereinafter ironed.

PHASE III
Clean laundry ironing
Performed by the iron
1. Boxes containing the clean laundry is then inserted into the steam room for ironing.
2. One box must be ironed to complete before switching to the other box to avoid clothing crosspost between a single consumer with other consumers.
3. Ironing a good way is to notice the fabric to be ironed out, for example for a thin cloth or silk, to ironing should not be too hot. As for clothes made from jeans, with enough hot irons. Therefore knowledge about the different types of clothing or fabric essential to have.

PHASE IV
Iron parts concurrently the packaging
1. Laundry that has been ironed and then packaged by using the plastic packaging itself. The goal is to keep the laundry’s rapid fragrance up to be taken by consumers.
2. Before being packed, the packaging must ensure that the clothes are packed in compliance both in terms of sequence numbers and the amount of clothes, matched with a double bill to-2.
3. Packaging must not be imposed, meaning that packaging should pay attention to neatness that has been ironed clothes. If a package is not enough, use two packs or more. For example: work clothes separately packaged, jeans are also packaged separately.
4. Packaging is taped so neat.
5. Once packed, the laundry clean plastic bag and then put in a special logo has been plastered on the outside of the 2nd double bill.
6. When finished, clean laundry that has been finished packaged is then placed in storage space for easy retrieval.

PHASE V
Acceptance and Payment
Performed by the administration / cashier
1. Consumers who would take the laundry, asked to show copies of memorandum to-1
2. After the officer took the laundry to the storage area in accordance with a memorandum that indicated consumers.
3. If the consumer has not paid (note not yet in full cao), then the officer must remind consumers to make payments.
4. Once payment is complete, the note is on the stamp “paid”
5. Then the laundry that has been processed is then delivered to the consumer.
6. Consumers are welcome to check his clothes, whether it has been appropriate.
7. Once it has finished, double bill to-1 (which has been labeled “HAS TAKEN” delivered to the consumer, while the double bill to-2 filed as evidence of the transaction.

PROCEDURE customer complaints
Complaints received by the administration / cashier / supervisor (if any)
Responsibility by all relevant parts of
1. Complaints less clean and do a direct response to the complaints seriously, without any reason and immediately processed.
2. Complaints damaged or washed clothes to wear off, it must be ensured that due to the washing process or due to workmanship. If true, it should be the responsibility so that consumers are not disappointed.
3. Complaints clothes missing, it must be ensured that the loss was due to the process of that confused with other consumers. If true, it should be the responsibility so that consumers are not disappointed with the apology that it was not intentional, and allow it to be given a free voucher for the next washing. To minimize complaints missing garment, at the time of the handover have clean clothes to the consumer, the cashier had to ask customers to check in advance before leaving the place.
PROCEDURE FOR RAW MATERIALS
Stipulation & Counting
1. The raw material must be calculated for a load of laundry to be determined by the use of raw materials and cost estimates.
2. Raw materials purchased must be packed  for a laundry, making it easier for the size of the raw materials in conducting a process of leaching.
3. The purchase price divided by the amount of plastic raw materials resulting dose to get the cost of raw materials per kilogram of laundry.
4. The raw material is lost or reduced for no apparent reason to be dependents of employees.
Expenditure Raw Materials
1. Stock of raw materials should be recorded in the card stock in order to control raw material expenses.
2. Mandatory reservation or purchase of raw materials if stockpiles of raw materials already on the condition of the remaining 30% maximum, minimum of 20%.